Master Service Agreement
The base contract with a client. Negotiate liability, IP, payment and termination once, then add short Statements of Work.
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Eighteen templates are searchable below. If you would rather not filter, find your situation on the left and the contract on the right.
| If you're... | Use this |
|---|---|
| Signing an ongoing client relationship you'll add work to over time | Master Service Agreement |
| A Microsoft Partner signing up a CSP customer | CSP Customer Agreement |
| Running one deliverable-led project, not an ongoing relationship | Professional Services Agreement |
| Doing quick, lower-value work and want to move fast | Letter of Agreement |
| Engaging a freelancer or independent consultant | Consultancy Agreement |
| Hiring an employee | Employment Contract |
| Licensing your software to end users | End User Licence Agreement |
| Appointing a reseller or channel partner | Reseller and Partner Agreement |
| Having an early conversation that needs protecting | Non-Disclosure Agreement |
| Ending someone's employment cleanly | Settlement Agreement |
| Transferring IP ownership from a contractor to you | IP Assignment Agreement |
Search and filter by category and jurisdiction to find the right template.
The base contract with a client. Negotiate liability, IP, payment and termination once, then add short Statements of Work.
The foundation of the employment relationship. Covers notice, restrictive covenants, garden leave, payment in lieu of notice, paid leave and confidentiality.
Framework for deliverable-led project work. Sets responsibilities, exclusions, what happens when the client causes delay, and who owns what you build.
Built for MSPs. Locks in service levels, response times and Microsoft subscription terms, and keeps security and backup chargeable.
The contract between a Microsoft Partner and their client. Covers MCA sign-up, subscription reporting, order form precedence and price increases.
Short-form contract for lower-value work. Moves quickly while still carrying confidentiality, liability, termination and data protection terms.
Grants end users a licence to your software. Restricts copying and modification, protects your IP and caps your liability.
For providers whose clients build applications on their platform. Per-user subscriptions, audit rights, indemnity split and clear ownership of what gets built.
Transfers ownership of software and its documentation, with warranties, a power of attorney and a worldwide waiver of moral rights.
Appoints a value added reseller on a non-exclusive basis. Protects your EULA and branding and keeps marketing under your control.
For introducers paid on commission. Sets out deal registration, when commission becomes payable, and the payment terms that follow.
Collaboration agreement covering joint marketing, mutual referral and prime-contractor models, with IP ownership, liability caps and confidentiality for each.
Flows your obligations down to a subcontractor so the two contracts line up. Includes a one-way indemnity and an offset right.
Mutual NDA for early commercial discussions. Defines confidential information, the permitted purpose, duration, return of information and remedies for breach.
Engages a freelancer or independent consultant without creating employment. Documents independent status and assigns the intellectual property they create to you.
Settles employment claims and ends employment cleanly. Known as a severance or separation agreement in the US and a release in Canada.
Sets out what personal data you collect, how, why, who you share it with, and what rights users have.
Tells users what cookies you set, what each one contains, how long it lives, and how they manage their preferences.
The rules for people using your website. Prohibits misuse, sets content standards and lets you suspend visitors who break them.
No contracts match your filters.
Common questions about choosing and using the right contract template.
A Master Service Agreement sets the terms for an ongoing relationship you'll add work to over time. A Professional Services Agreement is built for a single deliverable-led project with a defined start and end.
Most templates here have a UK, US and Canada version, because liability caps, IP assignment rules and notice periods differ by jurisdiction. Use the jurisdiction filter above to find the right one, or ask the assistant if you operate across more than one.
A Consultancy Agreement engages a freelancer or independent contractor without creating employment, and assigns you the IP they create. An Employment Contract creates the employment relationship itself, with notice, restrictive covenants and paid leave.
For lower-value, fast-turnaround work, yes. A Letter of Agreement is shorter and quicker to sign, but still carries confidentiality, liability and termination terms. For an ongoing relationship you'll keep adding work to, a Master Service Agreement is the better base.
Use the CSP Customer Agreement. It covers MCA sign-up, subscription reporting, order form precedence and price increases specifically for the Microsoft Partner relationship.
We’re proud to be part of our clients' success stories. Here’s what our awesome clients have to say!
Labdesk were an early adopter of the platform, and we love it. The Contract Builder allows us to easily get NDA’s in place and more importantly, solid contracts for our MSP customers.
Mike Douglass, Director
It's quick and easy to get up and running. Allows us to store all our contractual documentation in a safe and secure, centralised location. It's simple and easy to manage electronic signatures. We have been able to save time and money reviewing contracts internally, as we have not had to involve legal teams in every negotiation.
Adam Sellers, Founder Director
We have never seen anything like Cloud Contracts in the Microsoft partner industry. The fact that I can get my customer contracts reviewed and risk-scored in minutes has saved us countless hours of wasted time. I feel much more confident that we are protected by our legal contracts.
Sian Herrington, CEO
The Contract Reviewer instantly showed me an area of concern in a contract which allowed me to have an important discussion with the other side and mitigate risk in the business.
Christopher Pond, CTO
Through the Contract Builder tool, I was able to create a bespoke Master Services Agreement in seconds, send it to my client and have them sign it in the same day. A record for us!
Steve Rudd, Account Director
We signed up with Contracts 365 to primarily get an MSA that covered all the bases. Previously we had created our own, but then realised we had missed a few tricks. The Contract 365 team took us through the MSA and tweaked a few things we needed tweaking. We got great value for this one agreement and there is still more agreements and capabilities in the platform for us to use.
Eddie Paterson - Director
Great platform, very user-friendly. Great support should you need any help with uploading.
Angela Goode - HR Manager
I cannot recommend Cloud Contracts highly enough. I really value my brand, integrity, customers experience and don't believe leaving things to chance, so winging it on "England and Wales" standard terms was not option for me. However, startups also don't have big budgets and Cloud Contracts ability to really understand the power of AI and turn contracts into really compelling business proposition that's offers incredible value at an affordable price point was everything i needed.
Edwina Murphy, CEO