The Client: BR One
BR One is a professional services provider working with a diverse client base, often engaging with larger organisations and their legal teams. Markus Johansson, Managing Director, wanted a contract management solution that would bring peace of mind, professionalism, and efficiency to their business.
The Challenge: Uncertainty, Outdated Templates, and Inefficiency
Before Cloud Contracts 365, BR One’s contract process was, in Markus’s own words, “essentially Googling kind of template contracts… for the different types of contracts that we have with clients primarily.” This approach led to several persistent headaches:
Markus admitted, “It was always a bit of a concern at the back of my head… are they actually good enough or are they good? Are they solid?” The risk of using unvetted, possibly outdated templates meant he could never be sure if contracts were legally sound or up to date with current legislation.
He added, “Being able to trust them more and not having to kind of worry about whether the contracts we used… are they even legal? Maybe they even meet the legal requirements. So yeah, that was very much the starting point.”
Creating new contracts meant copying and pasting from old ones, risking embarrassing mistakes like “accidentally putting the old client’s name on the new project’s contract.” Contracts were scattered across “different files and folders,” making it hard to find the right document quickly or get a clear overview of client agreements.
As a small business, BR One often received contracts from larger clients for review, but lacked the in-house legal expertise to confidently assess or negotiate changes.
How Cloud Contracts 365 Helped BR One Overcome These Challenges
Cloud Contracts 365 delivered a suite of solutions that directly addressed BR One’s pain points:
Confidence in Contract Quality and Compliance
Markus described the platform as “almost like a little bit of an insurance… to sleep a little bit better at night, making kind of trusting our contracts a bit better a bit more.”
He added, “I now feel I can trust the contracts that we are sending out to existing clients and to new clients.”
Speed and Efficiency
The platform’s questionnaire-driven contract builder was a game changer:
“The speed of creating a new professional services agreement… to create a new PSA and get that out to a new prospective client within, I mean, yeah, almost minutes. It’s… brilliant really. And definitely been a time saver compared to how we did it previously.”
No more copy-paste errors or hunting for the right template—just fast, accurate, professional contracts every time.
One-Stop Shop for Contract Management
Markus now uses Cloud Contracts 365 as “the place to go for all client contracts. Both the ones that we’ve created and sent to clients, but equally the ones that came from the clients and have been sent to us for signature.”
He highlighted the importance of “filtering and sorting… I use this as a bit of a one-stop shop for all our client contracts, and then I need to sort and filter on client and contract type… pretty quick and easy, ideally.”
Seamless Legal Support When Needed
When a client’s legal team requested changes, Markus leveraged the integration with Law 365:
“I then kind of reach out to Law 365 and to Kim, got a quote on how much it would be for Law to help us review our client’s reviews and that was super quick and easy… I had a call with Kim to review the contract… you guys were acting as our little legal department when we needed it.”
He emphasised the value of this on-demand support:
“The speed… was really brilliant as well… not having to wait for a week and a half before someone came back to us… it was a matter of, I don’t know, a few hours… it was really time critical because it was a brand new [client].”
Professionalism and Client Confidence
With Cloud Contracts 365, BR One can confidently send contracts to even the most demanding clients:
“Just the fact that, you know, it was good enough for to be reviewed by someone else’s legal team… it felt pretty good to be able to send a contract that was, you know, good enough to be reviewed by someone else’s legal department.”
Ready to Ditch Contract Headaches and Sleep Better at Night?
See for yourself how Cloud Contracts 365 can transform your contract management, just like it did for BR One.
Book a free, no-obligation demo today and discover how easy, fast, and stress-free contract management can be.
Stop Googling templates. Start sending contracts you can trust.
The 3 steps route to better financial management. Smarter accounting for faster growth.


01. Make Tool
01. Review Software
- AI-powered legal review Shorten your sales cycle with contracts
- Clause-by-clause analysis Quickly identify risks and how to mitigate them
- Improve negotiations Know exactly where to negotiate or push-back
- Instant risk score Receive a risk score and summary of issues
02. Review Software
02. Review Software
- AI-powered legal review Shorten your sales cycle with contracts
- Clause-by-clause analysis Quickly identify risks and how to mitigate them
- Improve negotiations Know exactly where to negotiate or push-back
- Instant risk score Receive a risk score and summary of issues
03. Management Software
03. Review Software
- AI-powered legal review Shorten your sales cycle with contracts
- Clause-by-clause analysis Quickly identify risks and how to mitigate them
- Improve negotiations Know exactly where to negotiate or push-back
- Instant risk score Receive a risk score and summary of issues
What our customers say
We’re proud to be part of our clients' success stories. Here’s what our awesome clients have to say!


Labdesk were an early adopter of the platform, and we love it. The Contract Builder allows us to easily get NDA’s in place and more importantly, solid contracts for our MSP customers.
Mike Douglass, Director


It's quick and easy to get up and running. Allows us to store all our contractual documentation in a safe and secure, centralised location. It's simple and easy to manage electronic signatures. We have been able to save time and money reviewing contracts internally, as we have not had to involve legal teams in every negotiation.
Adam Sellers, Founder Director

We have never seen anything like Cloud Contracts in the Microsoft partner industry. The fact that I can get my customer contracts reviewed and risk-scored in minutes has saved us countless hours of wasted time. I feel much more confident that we are protected by our legal contracts.
Sian Herrington, CEO


The Contract Reviewer instantly showed me an area of concern in a contract which allowed me to have an important discussion with the other side and mitigate risk in the business.
Christopher Pond, CTO


Through the Contract Builder tool, I was able to create a bespoke Master Services Agreement in seconds, send it to my client and have them sign it in the same day. A record for us!
Steve Rudd, Account Director





We signed up with Contracts 365 to primarily get an MSA that covered all the bases. Previously we had created our own, but then realised we had missed a few tricks. The Contract 365 team took us through the MSA and tweaked a few things we needed tweaking. We got great value for this one agreement and there is still more agreements and capabilities in the platform for us to use.
Eddie Paterson - Director


Great platform, very user-friendly. Great support should you need any help with uploading.
Angela Goode - HR Manager


I cannot recommend Cloud Contracts highly enough. I really value my brand, integrity, customers experience and don't believe leaving things to chance, so winging it on "England and Wales" standard terms was not option for me. However, startups also don't have big budgets and Cloud Contracts ability to really understand the power of AI and turn contracts into really compelling business proposition that's offers incredible value at an affordable price point was everything i needed.
Edwina Murphy, CEO
Awards and Recognition for Cloud Contracts 365









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